Contact Us
Business Offices

KTC PACE - Kaplan
220 N Cushing Avenue
Kaplan, LA 70548
 
Ph.: 337.643.2255
Fax: 337-643-6000
 
Ph.: 337-643-7171
Toll free: 1+ 866.643-7171
Fax: 337.643.6000



KTC PACE - Abbeville 
1730 Veterans Memorial Dr
Abbeville, LA 70510
 
Ph.: 337.898.2255
Fax: 337-643-6000
 
Toll free: 1+ 866.643-7171





KTC Telecom
110 North Irving Ave
Kaplan, LA 70548
 
Ph.: 337.740.3636
Fax: 337.740.6000
 
Toll free: 1+ 866.643-7171


Mail Payments To:
P O Box 369                          24 hour payment available for you convenience,
Kaplan, LA 70548                night deposit box is located on the front of the business office
 
 
Repair Service

Local:
Dial 611
From a cellular phone:
337-643-1611
From outside the KTC Service Area:
337-643-1611
Regular hours:
8:00 AM to 5:00 PM
Monday thru Friday call
337-643-7171
      
KaplanTel.net’s 24-Hour Support Helpdesk
 
Ph: 1-800-352-8156
 

Exede High Speed Internet Support Helpdesk
 
Ph: 1-888-232-0019
 
 
Customers with Disabilities

Louisiana Telephone Relay Service Voice

Access: 1.800.947.5277
TDD Access: 1.800.846.5277
 
Internet Support

Our technical support website is available 24 hours a day and provides up to date information regarding all of your Internet needs. http://www.24hoursupport.com/
 
Technical Support
 
To report a Telephone, Internet, Cable TV, Voice Mail service problem: 8:00am to 5:00pm Monday thru Friday, call: 337-643-7171
All other times: - Dial 611 in our service area, or, DIAL 1-337-643-1611 outside of the KTC service area
 
To report a Cellular service problem: DIAL 643-2255, 898-2255 or from your cellular phone DIAL 611
 
 
 

 

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