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Happy New Year!
KAPLANTEL.TV
Enjoy over 170 channels with our Platinum Plan.
KTC Gold Plan now has two new Channel!
Fit TV & ESPN U
residential business service account

Home : Customer Service : 24 Hours Technical Support

Technical Support

To report a Telephone, Internet, Cable TV, Voice Mail service problem: 8:00am to 5:00pm Monday thru Friday - DIAL 643-7171

All other times: - DIAL 611 in our service area or DIAL 1-337-643-1611 outside of the Kaplan Telephone Company Service Area

To report a Cellular service problem: DIAL 643-2255,  893-2255 or from your cellular phone DIAL 611

Internet Support

Our technical support website is available 24 hours a day and provides up to date information regarding all of your Internet needs.






Real People In Real Time With Real Answers